FAQ
Your Tomorrowland Ticket Guidebook!
We have answers to all of your Tomorrowland questions!
Frequently asked questions
For manual reservation and payment through bank transfer, please get in touch with us at tomorrowland@utravelair.com.
A fee of €350 per name change will be charged to cover expenses resulting from this name change.
You are not allowed to resell your package. You can request a paid name change before 30th of April 2025. A fee of €350 per name change will be charged to cover expenses resulting from this name change.
Our Official Travel Packages are the Official Travel Partner of Tomorrowland travel packages. These are the easiest way to travel to Tomorrowland. Official Travel Packages offers you an all-in experience, covering your trip from the moment you land in Brussels until the moment you take off.
You can choose EITHER 3 single rooms OR 1 double room and 1 single room.
Yes, a Tomorrowland Full Madness Pass (3 day access) or Full Madness Comfort Pass (3 day comfort access) is always included in an Official Travel Package.
Yes, you will need to personalize your Tomorrowland Ticket once you receive your Tomorrowland Bracelet at Aloft hotel upon your arrival.
For additional security, you will receive your Tomorrowland Bracelet once you arrive at Aloft hotel in Brussels. A representative of U Travel will be there to welcome you.
You can choose between a Single room or a Double room. U Travel can’t guarantee the type of room. You might end up in a room with two single beds or with one double bed. The hotel's reception desk will do their best to accommodate your request.
You can buy up to 10 tickets (= 10 persons) per online order. For bigger orders you can contact us on reservations@utravelair.com
Your order ID can be found in the booking confirmation email.
After purchasing an Official Travel Package the Main Buyer will receive a confirmation email. Please check your spam folder or junk mail.
No, once booked the packages are non-refundable. You can request a paid name change before 30th of April 2025. A fee of €350 per name change will be charged to cover expenses resulting from this name change.
Tomorrowland and U Travel put in a great effort to make the festival and accommodation accessible to visitors with disabilities. If you have any special requests, please contact as on reservations@utravelair.com